Bank restricted access to matured fixed deposits worth Rs 13.8 lakh, allowed customer to withdraw only Rs 50,000, ordered to pay Rs 14.15 lakh

A district consumer commission in Thiruvananthapuram has ordered a cooperative bank to pay a widow over Rs 14.15 lakh after it blocked her access to four matured fixed deposits worth more than Rs 13.8 lakh. The bank had allowed her to withdraw only Rs 50,000 from her own savings account, citing an internal enquiry and restrictions placed by cooperative authorities. The commission ordered the bank to pay her Rs 14.15 lakh